Shipping policy

Shipping policy

GR8FLEX is operating as normal. We are still dispatching orders from our warehouse and working hard to make deliveries as safe as possible. However, you may experience order delays in the event that our couriers are unable to make deliveries. Use the tracking link sent to you after order confirmation to get real-time updates from our couriers directly. Should you have any questions, please contact us via email.

22 Countries available for shipping ：
Australia, Canada (11 of 13 provinces), China, France, Germany, Hong Kong SAR, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, Switzerland, Taiwan, Thailand, United Arab Emirates (2 of 7 emirates), United Kingdom, Italy, Finland, Portugal, United States (50 of 62 states), Denmark

Canada Shipping:

Orders will arrive approximately 6 -12 Business Days

International Shipping:
Orders will arrive approximately 7-15 Business Days

** Holiday orders shipment may experience delay up to 8 more business day. 

*All order deliveries include shipping fees with a tracking number.
** Extra taxes and custom import duty tax might apply to the receiver.




The buyer is responsible for paying custom import tax upon arrival of the products. The buyer destination country calculates any duties owing based on the value of the goods. The buyer will not receive any refund on any custom import tax owing or any unclaimed products.

Further transport/shipping costs may apply if the product is not received/picked up when the goods arrive at the agreed-upon location and time